60-Day Money Back Guarantee & Refunds
100% risk-free shopping with our 60-day money-back guarantee. Easy returns, fast refunds within 3-5 business days.
Our 60-Day 100% Satisfaction Guarantee
We believe wholeheartedly in the quality, purity, and clinical efficacy of our treatments. If you are not completely satisfied with your order for any reason, you may request a full refund within 60 days of delivery.
Eligibility for Refunds
To qualify for our 60-day refund guarantee:
- Your request must be submitted within 60 days of package delivery.
- Applies to both first-time purchases and recurring orders.
- No complicated forms or return shipping required for single bottle orders.
How to Initiate a Refund
Requesting a refund is simple and hassle-free:
- Email our support desk at info@performwel.com or order@performwel.com.
- Include your Order ID (found on your email receipt) and your full name.
- Our dedicated customer care team will review and approve your request within 24 business hours.
Refund Processing Timeline
Once approved, refunds are credited directly back to the original card or payment method used during checkout. Please allow 3 to 5 business days for your financial institution to post the funds to your account statement.